Cq99 believes gaming should be a source of enjoyment, not stress. We place every player's mental wellbeing and financial safety above the game itself. We are here to support you in your commitment to responsible gaming.
Our measures to keep your gaming experience safe and enjoyable
At cq99, you can set your own daily, weekly, or monthly deposit limits. This helps you stay within your budget and is the first step toward responsible gaming.
Decide how long you will play before you start. cq99's session timer will remind you when to take a break, so the fun stays fun.
If you feel you need some distance, cq99's Self-Exclusion tool lets you close your account for a set period. Options range from 7 days all the way to a permanent break.
During regular breaks, cq99 reminds you how long you have been playing and how much you have spent. These small reminders help you make more informed decisions.
Cq99 strictly enforces an 18+ policy. Age is verified at registration, and the use of family filtering software is strongly recommended.
Our trained support team is available 24/7, every day of the week. For any gaming-related concerns, they are ready to help with care and understanding.
Responsible gaming at cq99 is more than following rules — it is a mindset. We believe every player knows where the fun ends and a problem begins, and our role is to help build that awareness. Gaming is entertainment: something to enjoy, a brief escape from daily stress — never a means of earning a living or paying off debt.
Online gaming is growing rapidly in Bangladesh. With smartphones widely accessible and internet usage on the rise, millions of people now play games online. In this environment, a responsible platform like cq99 carries even greater accountability. We want every one of our members to stay healthy, happy, and financially secure.
The first step in responsible gaming is knowing yourself. Watch out for these warning signs:
At cq99, responsible gaming is not just a page — it is a core platform value. The key principles of our policy:
Responsible gaming does not mean not playing. It means playing smart. cq99's tips:
If someone in your family seems to be gaming excessively, approach them with empathy rather than judgment. Let them know you are concerned, help them identify the issue, and encourage them to seek professional help if needed. If you have concerns about someone you know on cq99, you can contact our support team — we will assist with full confidentiality.
If you answer yes to any of the following questions, please seek support:
Set daily or weekly limits from Account Settings. Changes take up to 24 hours to take effect.
Pause your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.
From 6 months to permanent — self-exclude for any duration you choose. The Self-Exclusion process takes effect immediately.
Our trained support team is available 24/7. For any questions or assistance related to responsible gaming, reach out via live chat.
Setting limits at cq99 is quick and simple. Just follow these steps:
Log in to your account at cq99.win and click the profile icon in the top right corner.
From the Account Settings menu, click on the "Responsible Gaming" option.
Deposit limit, wagering limit, session time, or self-exclusion — choose the option that suits your needs.
Daily, weekly, or monthly limit — enter the amount and confirm.
Limit decreases take effect immediately. Increases require a 24-hour delay — this is an intentional safeguard.
Self-Exclusion is a powerful tool that helps you take a complete break from gaming for a defined period. It is cq99's most important responsible gaming initiative.