Terms & Conditions — What You Need to Know Before Using cq99

General Terms

Cq99 (hereinafter referred to as the "Platform" or "we") is an online gaming service built specifically for Bangladeshi players. These Terms and Conditions form a binding agreement between cq99 and its members (hereinafter referred to as "you" or "the player").

By accessing, registering on, or using any service on cq99, you agree to abide by these Terms and Conditions. If you do not agree with any of these terms, please refrain from using cq99.

• Cq99 reserves the right to amend these Terms and Conditions at any time.
• Continued use of the platform after any changes have been made constitutes your acceptance of the updated terms.
• Cq99 reserves the right to suspend or close any member's account for any reason.
• This agreement applies in both Bengali and English; in the event of a dispute, the English version shall prevail.

Account Register

To register on cq99, you must provide accurate and complete information. Creating an account using false or incorrect details is strictly prohibited and may result in account termination.

• Each person may only hold one account. Opening multiple accounts is strictly prohibited.
• The name and details provided at account registration must match the information on your payment account.
• Keeping your account password confidential is entirely your responsibility.
• Any unauthorized access or suspicious activity must be reported to cq99 support immediately.
• Cq99 may request identity documents or other verification materials at any time for account verification purposes.

Age Verification

Cq99 strictly prohibits anyone under the age of 18 from participating in any gaming activity. This is not just a rule — it is our ethical responsibility.

• During account registration, you must confirm that you are at least 18 years of age.
• Cq99 may request a national ID or passport at any time to verify a member's age.
• Withdrawals may be placed on hold until age verification is complete.
• If underage use is suspected, the account will be suspended immediately and deposited funds may not be refunded.

Deposits & Payments

Deposits on cq99 can be made via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).

• Deposits must be made from a payment account registered in your own name.
• Deposits made through third parties are strictly prohibited and may result in account termination.
• A minimum deposit amount applies; the current amount is displayed on the platform.
• Deposits are generally credited to your account instantly. If you experience any issues, please contact support.
• Cq99 reserves the right to decline any deposit that appears suspicious.
• Depositing with a credit card or borrowed funds is strongly discouraged.

Withdrawal Policy

Cq99 processes withdrawals as quickly as possible. Approved withdrawals are typically completed within 24 hours.

• Identity verification (KYC) must be completed before any withdrawal is processed.
• Withdrawals can only be made to the same account used to make the deposit.
• Withdrawals will be held until the bonus wagering requirements have been met.
• Minimum and maximum withdrawal limits apply; current limits are stated on the platform.
• Withdrawals may be temporarily held pending investigation if suspicious activity is detected.
• Cq99 is not responsible for any issues arising from incorrect payment details.

Bonuses & Offers

Cq99 regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms and conditions that must be followed.

• The welcome bonus is available to new members once only.
• Every bonus comes with a wagering requirement — typically 20–40x the bonus amount must be wagered.
• Withdrawing while a bonus is active will result in the bonus and any associated winnings being forfeited.
• Claiming bonuses across multiple accounts is strictly prohibited.
• If bonus abuse is confirmed, the account may be terminated and winnings forfeited.
• Cq99 reserves the right to modify or cancel any bonus offer.

Gaming Rules

All games on cq99 are powered by a Certified Random Number Generator (RNG), ensuring completely fair and unbiased outcomes.

• Cq99 reserves the right to void any round in which a technical error has affected the game outcome.
• Each game has its own rules, which can be viewed within the game.
• If a game is interrupted due to a loss of internet connection, the system will automatically determine the outcome.
• In live games, the dealer's decision is final.
• Official results are used for Sports Betting; in the event of a dispute, cq99's decision is final.

Prohibited Activities

The following activities are strictly prohibited on cq99. Violations may result in account termination and legal action.

• Fraud & Cheating: Any form of fraudulent activity is strictly prohibited.
• Bots & Automated Software: The use of bots, scripts, or any form of automation to play games is strictly prohibited.
• Money Laundering: Using cq99 for money laundering purposes is strictly prohibited.
• Multiple Accounts: Multiple accounts for the same individual are not permitted.
• Account Sale or Sharing: Selling, renting, or sharing your account is strictly prohibited.
• System Exploitation: Exploiting any bugs or vulnerabilities in the platform for personal gain is prohibited.
• Minor Access: Allowing anyone under the age of 18 to use your account is strictly prohibited.

Account Closure & Suspension

Cq99 reserves the right to temporarily suspend or permanently close an account under the following circumstances.

• In cases of Terms & Conditions violations.
• In cases of registration using false information.
• In cases of identity verification failure.
• In cases of suspicious financial transactions.
• In the case of self-exclusion at your own request.

If you have any questions after your account is closed, please contact our support team. Balances in accounts closed due to rule violations may not be refunded.

Responsible Gaming

Cq99 believes gaming is for entertainment, not addiction. We encourage all members to play responsibly.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits on your account.
• Time Limit: You can set time limits to manage and control your gaming sessions.
• Cooling-Off Period: You may temporarily suspend your account for a set period of time.
• Self-Exclusion: You may request a long-term self-exclusion if needed.

Privacy & Data Protection

Cq99 takes the protection of your personal information very seriously. For full details on how we collect and use your data, please visit our Privacy Policy page.

• Your information is never sold to third parties.
• Payment information is secured with bank-grade encryption.
• Information may be shared with authorities when required by legal obligation.
• You may request the correction or deletion of your personal data at any time.

Changes to Terms & Contact

Cq99 may update these Terms and Conditions at any time. For significant changes, notification will be sent via email or through the Platform.

• We recommend checking this page regularly.
• Continued use of the platform following any changes will be considered your acceptance of the new terms.
• For any questions or complaints, please reach out to our support team.